Transitions abound. Mergers, amalgamations, restructures, funding cuts, changing service models, growing, shrinking, surviving. Whatever the cause, transitions mean that something is lost before something is gained. Energy is often lavished on the structural aspects of change. However, human psychology does not follow the neat linearity of project plans and spreadsheets. The flux and flow of a transition gives rise to anxiety, insecurity, excitement, hope, and sometimes grief. There are distinct phases, but the tricky thing is that people move through these phases in different ways and at different times. Transitions contain enormous potential to do and think differently about a service or product. But they need to be understood. As the transition expert, William Bridges, notes: “Unless transition occurs, change will not work.”
Project Sisu has worked with many organisations, large and small, during times of transition.
Here are some examples.